Terms of Service

Summary

• IndustryPulse provides personalized industry content and social post suggestions.

• You're responsible for maintaining the security of your account information.

• We offer subscription-based billing through Stripe with transparent pricing.

• You own any personal data that you enter; we own the technology that powers the service and all other data that we find from online sources.

• We are not responsible for content accuracy as we use AI to analyze information.

• We can change or terminate services with appropriate notice to users.

1. Introduction

Welcome to IndustryPulse. By accessing or using our service, you agree to be bound by these Terms of Service. Please read these terms carefully before using our platform.

These terms govern your access to and use of IndustryPulse, including any content, functionality, and services offered on or through the platform. These Terms of Service comply with all applicable laws in New South Wales, Australia.

2. Service Description

IndustryPulse is a platform that automatically collects and analyzes news, social media, and company updates, then generates personalized digests and ready-to-use social posts tailored to your industry and preferences.

Our services include:

  • Industry-specific content discovery and collection
  • AI-powered content analysis and personalization
  • Daily email digests with relevant industry news
  • Generation of ready-to-use social media posts
  • Content management through a user dashboard

3. Account Terms

To use our services, you must create an account. You agree to:

  • Provide accurate and complete information during registration
  • Keep your password secure and confidential
  • Be responsible for all activity that occurs under your account
  • Promptly notify us of any unauthorized access to your account
  • Update your information if it changes

We reserve the right to suspend or terminate accounts that violate our terms or appear to be engaged in fraudulent or abusive behavior.

4. User Responsibilities

You agree not to:

  • Use the service for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to any part of the service
  • Interfere with or disrupt the integrity or performance of the service
  • Reproduce, duplicate, copy, sell, or resell any portion of the service
  • Use automated methods to access or collect data from the service
  • Share your account credentials with others or allow others to access your account

5. Subscription and Payment

IndustryPulse operates on a subscription basis. Our payment processing is handled by Stripe, a secure third-party payment processor.

  • Subscription fees are clearly displayed before you complete your purchase
  • Subscriptions are automatically renewed unless cancelled before the renewal date
  • You can cancel your subscription at any time through your account settings
  • We reserve the right to change subscription prices with 30 days notice

Trial Periods

We may offer trial periods for our subscription service:

  • If you cancel your subscription during the trial period, you will not be charged
  • If you do not cancel before the trial period ends, you will be automatically charged for the first subscription period
  • You may only be eligible for one trial period per account
  • We reserve the right to modify or terminate trial offers at any time

Refund Policy

Once payment has been processed, we do not provide refunds except where required by Australian law:

  • All payments are final and non-refundable once charges have been made
  • Cancelled subscriptions will remain active until the end of the current billing cycle
  • In exceptional circumstances, refunds may be considered at our sole discretion
  • Refund requests due to service errors or disruptions will be evaluated on a case-by-case basis

When you provide your payment information, you represent that you are the authorized user of the payment method and agree to the recurring charges as described during signup.

6. Content and Intellectual Property

IndustryPulse collects content from various sources and generates personalized content for you. With respect to content:

  • You own the rights to your account information and preferences
  • Social posts generated by our service are provided for your use
  • You are responsible for how you use the generated content
  • IndustryPulse owns the technology, algorithms, and platform that powers the service
  • Third-party content is owned by its respective creators and is subject to their terms

By using our service, you grant us the right to process your data and preferences to deliver personalized content and recommendations.

Important: Our service uses AI technology to analyze and generate content. While we strive for accuracy, we cannot guarantee that all content is free from errors or misinterpretations. You acknowledge that you are using AI-generated content at your own discretion and should verify important information from primary sources before making business decisions based on our service.

7. Service Availability

While we strive for maximum uptime, we do not guarantee that the service will be available at all times. We may experience:

  • Scheduled maintenance periods
  • Unexpected technical issues
  • Third-party service interruptions
  • Network or connectivity problems

We will make reasonable efforts to notify you of scheduled maintenance and resolve service interruptions promptly.

8. Termination

Both you and IndustryPulse may terminate this agreement at any time:

  • You may cancel your subscription and terminate your account at any time through your account settings
  • We may terminate or suspend your account for violation of these terms or for any other reason at our discretion
  • Upon termination, your access to the service will end and your data may be deleted according to our data retention policies

All provisions of the Terms which by their nature should survive termination shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Disclaimers and Limitations

IndustryPulse provides the service on an "as is" and "as available" basis. To the maximum extent permitted by law:

  • We make no warranties about the accuracy or reliability of the content provided
  • We are not responsible for decisions you make based on the information provided
  • We are not liable for damages arising from your use of the service
  • Our liability is limited to the amount you paid for your subscription in the last 12 months

Nothing in these terms seeks to exclude liability that cannot lawfully be excluded under Australian law, including statutory consumer guarantees provided under the Australian Consumer Law.

10. Changes to Terms

We may modify these Terms of Service at any time. We will notify you of any material changes through the service or by email. Your continued use of IndustryPulse after changes are made constitutes your acceptance of the updated terms. If you do not agree with the changes, you should discontinue using the service.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at: [email protected]

Last Updated: March 24, 2025