Privacy Policy

1. Introduction

IndustryPulse is committed to protecting your privacy and ensuring you have a positive experience while using our service. This Privacy Policy explains how we collect, use, and protect your personal information.

This policy applies to all users of IndustryPulse and complies with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

2. Information We Collect

3. How We Use Your Information

We use your information to:

• Provide amazing personalized content based on your industry, company, and personal preferences
• Send you daily email digests with relevant industry news and updates
• Generate personalized social post suggestions for your professional accounts
• Improve our service and content relevance
• Analyze usage patterns to enhance user experience
• Communicate with you about your account and our services

AI Content Processing

We use AI models from OpenAI and Anthropic to analyze content and generate personalized digests and social posts. These services process content to provide relevant insights but do not maintain separate profiles about you. All information sent to these services is sent under enterprise level agreements so they are not used to train the models.

4. Email Communications

As a core part of IndustryPulse service, we send daily email digests containing industry news and updates. These emails are essential to our service that you signed up for.

You can adjust your email preferences or opt-out entirely through your account settings. Note that opting out of emails will significantly reduce the functionality of the service.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your account and personal data
• Object to certain types of processing
• Withdraw consent where processing is based on consent
• Receive a copy of your data in a structured format
• Lodge a complaint with the relevant supervisory authority

7. Payment Processing

We use Stripe, a third-party payment processor, to manage subscriptions and process payments. When you subscribe to IndustryPulse:

• Your payment information is collected and processed directly by Stripe
• We do not store your complete credit card details on our servers
• Stripe may use and store your payment information in accordance with their privacy policy
• We receive and store limited information about your payment method (such as the last four digits of your card, expiration date, and payment status)

For more information about Stripe's privacy practices, please visit https://stripe.com/privacy.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you choose to delete your account, we will delete or anonymize your data within 30 days, except for information we need to retain for legitimate business purposes such as legal compliance, security, fraud prevention, or technical troubleshooting.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email to registered users.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]